Return & Refund Policy
Effective Date: [Insert Date]

Thank you for shopping with Maison Treasure! We value your satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, we offer a 5-day return & refund policy under the terms outlined below.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The return request must be initiated within 5 days of receiving the product.

• The item must be unused, unworn, and in its original packaging with all tags intact.

• Proof of purchase (order confirmation email or receipt) must be provided.

• The item must not be part of a non-returnable category (see Section 4).

2. Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team at maisontreasureindia@gmail.com within 5 days of receiving your order.

2. Provide your order details and reason for return.

3. Our team will provide return shipping instructions.

4. Ship the item back to the address provided. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

5. Once received and inspected, we will process your refund or exchange within 7 business days.

3. Refund Policy

Once your return is approved, refunds will be issued to the original payment method within 7 business days. Refunds may take additional time to reflect in your account depending on your payment provider.

4. Non-Returnable Items

The following items are not eligible for return or refund:

• Personalized or custom-made products.

• Items purchased on sale or clearance.

• Used, damaged, or altered items.

• Gift cards and promotional items.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or issue a full refund at no additional cost.

6. Exchange Policy

We offer exchanges for defective or incorrect products. If you need a different size or color, a return must be processed first, and a new order can be placed.

7. Contact Us

For any return or refund inquiries, please contact us at:

Maison Treasure
Email: maisontreasureindia@gmail.com
Website: https://maisontreasure.com/

By making a purchase on our website, you agree to this Return & Refund Policy.